Thank you for an opportunity to express my happy, and many years of tenancy with Buckingham Properties.

I was acquainted with Property Estate Manager, Kathy Brown way back in early 2008! And I must say, I have for all those years been happily supported by her, and a professional network of property maintenance staff. I fell in love with the ST John’s Wood area for many reasons, one of which was the safety record of the area, and it’s affluent nature – very conducive for bringing up young children. I would highly recommend anyone prospecting the various Estate Agents in ST John’s Wood to give Buckingham Properties their first port of call. From a Tenant’s perspective, I have not only found Kathy’s services to be extremely professional, but she is also very personable, which adds both a very reassuring, and complimentary touch to the way she runs her business.

I found have Kathy to be both a great, and caring ambassador to Buckingham Properties; whenever there has  been an issue with my rented accommodation, Kathy has always put my needs as her Tenant first, in making swift and efficient arrangements to fix the problem – regardless of the day of the week, as well as night and/or day. For this reason alone, and with too many others to mention, I shall always hold both Property Estate Manager Kathy Brown, and her organisation known as Buckingham Properties in very high regard

Thank you Kathy.

I had a lovely time during the 2+ years I stayed in one of Buckingham Properties’ managed places. They maintained the perfect balance between respecting tenants’ autonomy and being readily available when needed. Their communication was always clear, transparent, and polite.

As a tenant, I could trust in their management completely. I also appreciated how they valued the landlord’s priorities and ensured that the property was well-maintained during my stay.

I would certainly look to rent from them again if I ever move back to the area. Thank you, Gemma, Nick, and Kathy, for a wonderful few years.

Writing a positive review for a lettings agent, coming from me as a tenant, is virtually unheard of, but Buckingham Properties do deserve it.
I rented a flat where they were the lettings agent, and it was a fully positive experience throughout my multi-year stay. Speedy, pragmatic and respectful communication, alongside prompt resolution to any maintenance issues made all of the typical tenant pain points (expensive London housing market non-withstanding) pretty much non-existent.
If looking for another rental in the future and see it’s managed by this team I’d see that as a significant plus!

We shall miss the flat very much and are genuinely very grateful to have been so well looked after in our time there!

Hi Kathy

It’s sad to hear you’re retiring, but I am also very happy for you as you will have more time for yourself and to pursue all the things you never had the time for whilst working. In all these years, I have never known anyone run a property management company to the professional level you do, and the fact that I am still here after 15 years is testament to your organisation skills and fairness. I hope Nick and Gemma will continue to persevere in the same vain and I have every confidence that they will keep the bar set high.

All my fondest best wishes

Emile

Dear Kathy,

Thank you for letting me know- I wish you the very best in your retirement.

Thank you for everything you have done for me since I became a tenant – you have always made me feel looked after.

Keep safe and well.

Claire

Dear Kathy,

I am just so shocked by the news of your retirement today! It was saddening to me personally, for as you have rightly alluded to in your email, we have known each other for many years!

I am genuinely lost for words other than to say I have overwhelming amounts of appreciation to convey for both your longtime friendship, and outstandingly loyal service.

I wish you many more happy and healthy years in your retirement. I also must concur that Gemma has maintained an outstanding level of service, and I warmly welcome your son, Nick in his capacity as co-partner at the helm of a company that you have crafted with such high standards of both customer service, and efficiency over so many years.

Thank you Kathy. Take Good Care. 🙂

With very best wishes.

Kevin

They found me the property I needed when I needed it. I have found Buckingham Properties to be very helpful and efficient if any problems have arrived. I would recommend them for anyone looking for a property.

Thank you Kathy for all your work on our behalf in managing our small portfolio. We really appreciate the time and effort you put in.

We have been tenants of Buckingham Properties for over 20 years and have always been perfectly happy with the service received from them.

Any issues that we have had have been dealt with quickly and without fuss by qualified tradesmen, and Kathy Brown is extremely professional and a pleasure to deal with.

As a tenant I would thoroughly recommend them.

Buckingham Properties, but specifically Kathy Brown, has completely change my perception of real estate agents and property management.

Your efficient dealing with all property related matters is superb and I would like to take this opportunity to thank you very much for the professionalism and the exceptional service that you and your agency have provided.

Communication has been excellent and you have always been really prompt with answering all my questions and helping me out.

It gives me great pleasure to submit a testimonial for Kathy Brown of Buckingham Properties, whom I have known and worked with for the past 17 (now 23) years.

Buckingham Properties have administered a large portfolio of residential apartments for me in an excellent professional, honourable and dedicated manner throughout this period.

I have had nothing but devoted attention to each and every aspect of the difficult role of administering of residential property.

I can only commend Kathy Brown and Buckingham Properties for their excellent and loyal attention to their endeavours.

We have been renting with Buckingham Properties for the past eight years and I could not recommend it enough. Kathy, the property managers, is extremely friendly, prompt and efficient  Luckily, we did not have any major problems while living there but Kathy was always there to help and offer advice. We hope that the new tenants will enjoy the amazing experience renting with Buckingham Properties as much as we did.

Great Agency, efficient, professional, with tact and diplomacy. I found any requests were promptly followed up and pleasantly dealt with and I have a perfectly amicable relationship with the agent. I have no hesitation in recommending their services.

As a landlord, Kathy is the agent you need. When I decided to let out my first property Kathy was there throughout, advising on the refurbishment and furnishings as well as finding me the right tenant.

As Kathy knows the area well, she managed to speed up the process when working with the managing agents and solicitors.

When I acquired my second property, I left Kathy to run the process, I completed on the Monday, by Friday the property was repainted, cleaned and contained new furniture; the tenant moved in on that Friday also.

Both tenants are excellent, always paying on time and Kathy keeps in touch with them to check all is perfect with my portfolio.

For a stress free life and happy tenants – look no further than Kathy and Buckingham Properties.